Privacy Policy

Ripplescape, located at Archimedesstraat 56, 2517 RW, The Hague, Netherlands, is responsible for the processing of personal data as set out in this privacy policy.

Personal data we process
Ripplescape processes your personal data because you use our services and/or because you provide these data to us yourself. Below is an overview of the personal data we process:
– First and last name
– Internet browser and device type
– Address data
– E-mail address
– IP address
– Other personal data you actively provide as a visitor or customer, for example by creating a profile on our website or buying a product in our online shop.

Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data on website visitors who are under 16 years of age, unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in their children’s online activities to avoid collecting data on children without parental consent. If you are convinced that we have collected personal data about a minor without such consent, please contact us and we will delete this information.

Ripplescape processes your personal data for the following purposes:
– Allowing you to create an account;
– Handling your payment;
– Sending our newsletter;
– Calling or e-mailing you if necessary to provide our services;
– To deliver goods and services to you;
– Ripplescape also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision-making
Ripplescape makes decisions about matters that could (significantly) affect individuals on the basis of automated processing. These are decisions that are made by third-party computer programmes or systems, without involving a human being. Ripplescape uses the following computer programmes or systems: Mollie payments

How long we keep personal data
Ripplescape will not retain your personal data longer than is strictly necessary to achieve the purposes for which your data are collected. We use a retention period of up to one year for all personal data.

Cookies, or similar techniques, that we use
Ripplescape only uses technical and functional cookies. And analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember your preferences, for example. They also allow us to optimise our website. You can opt out of cookies by configuring your internet browser to stop storing cookies. You can also delete any information previously stored via your browser settings.

Accessing, adjusting or deleting data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent for data processing or object to the processing of your personal data by Ripplescape and you have the right to data portability. This means you can submit a request to us to send the personal data we hold on you in a computer file to you or another organisation named by you.

You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your consent or object to the processing of your personal data to info@ripplescape.com.

To make sure that the request for inspection is made by you, we ask you to send a copy of your proof of identity with the request. In this copy, erase your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

How we secure personal data
Ripplescape takes the protection of your data seriously and takes appropriate measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you feel that your data is nevertheless not properly secured or there are indications of misuse, please contact us.